Virtual Reference Task Force

Final Report and Recommendations

Members

 Michael Maziekien - Chair, Rockaway Township Free Public Library

 Margaret Nizolek - NJ State Library

 Judy Macaluso - Ocean County Library

 Peter Bromberg - Princeton Public Library

 Leslie Kahn - Newark Public Library

 Kate McGivern - Bergen Community College

 David McMillan - Caldwell College

 Craig Anderson - Kean University

 Marie Radford - Rutgers University

 Eileen Palmer - LMxAC

 Kelly Davenport - Camden County Library

 Brenda Muhlbaier - Gloucester County Library

 Sara Weissman - Morris County Library

 Tyler Rousseau - Monroe Township Public Library

 Norman Gluckman - Avalon Free Public Library

 Andrea Marshall - Drexel University (Ph.D student)

 Amy Kearns - Middletown Township Public Library 

Former Members:

Peggy Cadigan, NJ State Library

Cheryl O'Connor, LibraryLinkNJ

Minutes/Handouts/Recordings

June 15, 2011

• Cheryl O'Connor - LibraryLinkNJ: QandANJ Update for Virtual Reference Task Force
• Peggy Cadigan - Virtual Reference: Interesting Reading
• Peggy Cadigan - 10 Unbelievable Technologies That Exist Right Now
• Sara Weissman - re: NJ Virtual Reference Service?/Statewide Virtual Reference 

July 25, 2011

• Beth Cackowski - QandANJ.org Calls by Time of Day
• Peter Bromberg - QandANJ.org Temporary Funding Options

September 2, 2011 (Recording)

• Sara Weissman - Summary of Survey Data
• Eileen Palmer - Statewide Virtual Reference Survey Data (All Responses)
• Eileen Palmer - Statewide Virtual Reference Survey Data (Directors' Responses)
• Eileen Palmer - Statewide Virtual Reference Survey Data (Responses from Libraries Not Currently Staffing QandANJ.org) 
• Eileen Palmer - Statewide Virtual Reference Survey Data (Comments)
• Amy Kearns - Recommendation to NJLA Executive Board

September 28, 2011 (Recording)

• Sara Weissman - Information on AskCO 
• Andrea Marshall - Information on NCKnows

October 17, 2011

• Andrea Marshall - Template for Gathering Data on Statewide Services

Subgroups

Extension of QandANJ: Peter Bromberg, Eileen Palmer, Marie Radford

Surveys: Peggy Cadigan, Peter Bromberg, Marie Radford, Andrea Marshall, Margaret Nizolek, Sara Weissman

Software/Staffing Options: Tyler Rousseau, Michael Maziekien

Marketing: Craig Anderson, Amy Kearns, Norman Gluckman, Judy Macaluso

Alternative Technologies: Peggy Cadigan, Sara Weissman